Our Core Values
Our work is guided by values that put families first. These principles shape how we care, collaborate, and create lasting impact:
- Family Voice & Choice
- Strengths-Based Care
- Collaboration
- Cultural Humility
- Trauma-Informed Practice
- Accountability & Quality
Why Families Choose Us
Families choose us for care that is personal, collaborative, and family-driven. Our services are designed to strengthen families and create lasting stability. Here’s what makes us different.
- Family-driven planning
- Strengths-based practice
- Compassionate, highly trained staff
- Trauma-informed and culturally competent care
- Strong collaboration with schools, providers, and community partners
- Commitment to quality, safety, and compliance
QUALITY & COMPLIANCE
| Quality Standards We are committed to maintaining the highest quality of care in all our services. Our programs adhere to LDH, Medicaid, and CSoC requirements to ensure safe, effective, and consistent support for every family. |
Non-Discrimination Policy Cornerstone Youth and Family Services provides services in a welcoming and inclusive environment. We have no discrimination based on any protected characteristic, ensuring all families receive equal respect and opportunity. |
Confidentiality Protecting family privacy is a top priority. All PHI is safeguarded under HIPAA, and information is shared only as necessary to provide care. |
Grievance Process Families have a clear and fair process to voice concerns or complaints. All issues are addressed promptly, with responses provided within 10 business days. |